Privacy Policy

Effective Date: December 3, 2024

NESTES Instruments values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, or products. By using our website or engaging with our services, you consent to the terms outlined below.

1. Information We Collect

We collect personal and non-personal information to improve our services and provide you with a seamless shopping experience.

1.1 Personal Information

This includes:

• Contact Details: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit/debit card details or other payment information used to process transactions.
• Account Information: Username, password, and purchase history for registered users.

1.2 Non-Personal Information

This includes:

• Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed on our website.
• Cookies and Tracking Technologies: Information collected through cookies and other tracking mechanisms.

2. How We Collect Information

We collect information through:

• Direct Input: When you create an account, place an order, or contact us for support.
• Automated Technologies: Cookies, web beacons, and analytics tools that gather usage data.
• Third-Party Services: Payment processors or social media integrations.

3. How We Use Your Information

Your information is used to:

• Process orders and deliver products.
• Manage your account and provide customer support.
• Communicate with you regarding updates, promotions, and news (if you opt-in).
• Improve website functionality and user experience.
• Prevent fraudulent activities and secure our systems.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors, such as shipping companies and payment processors, to fulfill orders and services.
• Legal Obligations: Government authorities or legal entities when required by law or to protect our rights.
• Business Transfers: In case of mergers, acquisitions, or asset sales involving NESTES Instruments.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage. You can control or disable cookies through your browser settings. However, this may impact certain features of our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Track website usage to improve performance.
• Functional Cookies: Remember your preferences for a personalized experience.
• Marketing Cookies: Deliver targeted advertisements and track their effectiveness.

6. Data Security

We implement robust security measures, including encryption and firewalls, to protect your personal information. Despite these efforts, no system is entirely foolproof, and we cannot guarantee absolute security.

7. Your Rights

You have rights over your personal data, including:

• Access: Request a copy of your data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data (subject to legal and operational requirements).
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at sales@nestesinstruments.com.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

9. Third-Party Links and Services

Our website may link to external websites or services. NESTES Instruments is not responsible for the privacy practices of these third parties, and we encourage you to review their policies.

10. Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other circumstances. The latest version will always be posted on our website, with the “Effective Date” updated accordingly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, feel free to contact us:

• Email: sales@nestesinstruments.com
• Phone: +1 (833) 763-7837
• Address: 42649 Aden Terrace, Ashburn, VA 20148
• Website: nestesinstruments.com

Thank you for trusting NESTES Instruments with your personal information. Your privacy matters to us!